# New install of HamAlert does not send audible alerts
**URL:** https://forum.hamalert.org/t/new-install-of-hamalert-does-not-send-audible-alerts/2385
**Category:** Support
**Created:** [January 22, 2026, 5:20pm UTC](https://forum.hamalert.org/t/new-install-of-hamalert-does-not-send-audible-alerts/2385 "2026-01-22T17:20:19Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@K2RET](https://forum.hamalert.org/u/K2RET)
#### Post date: [January 22, 2026, 5:20pm UTC](https://forum.hamalert.org/t/new-install-of-hamalert-does-not-send-audible-alerts/2385/1 "2026-01-22T17:20:19Z")
I just installed HamAlert on my Motorola G5 phone. It is set up and I am seeing spots. I did a simulated spot to one of my triggers from the website, the spot was received on my phone but I did not get the audible notification. I checked the phones volume settings and the HamAlert permissions and they are all up or selected. I have already even tried deleting and re-installing the app. Any help would be appreciated.
OK I just tried something. With the app open, I don’t get audible alerts. If I minimize the app and send the simulated spot, I hear the audible notification. Is this how it is supposed to work?
73’ Bob, K2RET
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### Author:  [@HB9DQM](https://forum.hamalert.org/u/HB9DQM)
#### Post date: [January 23, 2026, 7:25am UTC](https://forum.hamalert.org/t/new-install-of-hamalert-does-not-send-audible-alerts/2385/2 "2026-01-23T07:25:25Z")
> [@K2RET](#):
>
> OK I just tried something. With the app open, I don’t get audible alerts. If I minimize the app and send the simulated spot, I hear the audible notification. Is this how it is supposed to work?
Yes; if the app is open when the spot comes in, no system notification is triggered, and thus no sound.
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### Author:  [@K2RET](https://forum.hamalert.org/u/K2RET)
#### Post date: [January 23, 2026, 1:35pm UTC](https://forum.hamalert.org/t/new-install-of-hamalert-does-not-send-audible-alerts/2385/3 "2026-01-23T13:35:32Z")
Thank you.
Bob, K2RET